FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Please read our Frequently Asked Questions before sending us an email.

About UnrankedLoLSmurfs

Smurfs are accounts belonging to players who already have another main LoL account that is level 30. A smurf will often be a lower level account that a player uses to train on against less skilled opponents. Smurfs from UnrankedLoLSmurfs are already level 30 so you don’t need to waste time leveling up again, but are unranked meaning you can still practice against the less skilled opponents.

We are 100% safe & secure, but don’t just take our word for it – check out our excellent customer reviews on our Facebook page or our reviews section. All our reviews are handled by independently – we can’t edit or delete them and they’re all from real, verified customers. In addition, our primary payment processor is PayPal, the most secure payment service available. Still not convinced? Click here for more information!

You can contact us through our 24/7 LiveChat support or directly to our contact email address contact@unrankedlolsmurfs.com
We level our accounts using a unique technology that we developed. For more information about the process click here. We are the only LoL account seller to use this unique technology and as such have the lowest ban rates of anyone!

We produce all our LoL smurf accounts ourselves. We are the only people who have access to these accounts until they are sold to you – they do not come from any third party.

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Purchase & Delivery FAQS

After purchasing your LoL account the login details will be emailed INSTANTLY. This automated services works 24/7, 365 days a year – no more waiting for emails with account details in!

As well as instant delivery we will also email a copy of your login details to your PayPal email address. Please read this email carefully – it contains important information on how to activate your special warranty!

Yes, we offer bulk purchases of League of Legends accounts to resellers or those requiring a large number of accounts. Please contact us for more details.

Currently we sell League of Legends Smurf Accounts for EUW, EUNE, NA, TR, BR. If you need another region please contact us, we might be able to help you!

Please check your spam folder, as it may be that your details have landed in there. If you still don’t have an email please contact us and we’ll get it sorted for you right away.

Currently we sell League of Legends Smurf Accounts for EUW, EUNE, NA, TR, BR. If you need another region please contact us, we might be able to help you!

We currently accept all of our payments through PayPal as this is an easy and secure method of payment. PayPal is accessed through their own web servers which means we don’t store, or even see, any of your payment details.

No – You can purchase through PayPal without an account by simply using your credit/debit or bank card.

LoL Account FAQs

The summoner names of the accounts we provide are random, but have some logic. For example: “God492Ryuk” or “Xhylase”.

No, unfortunately you can’t. Account details are not assigned to an order until after purchase. However, you can change your summoner name in the League of Legends client using either RP or IP.

You need at least 16 champions in order to play ranked games. All our accounts have enough IP to buy 16 champions so just head over to the store in the League of Legends client, buy some champions and start playing!

You need at least 16 champions in order to play ranked games. All our accounts have enough IP to buy 16 champions so just head over to the store in the League of Legends client, buy some champions and start playing!

Yes! All accounts come with enough IP or champs (depends on the package) to play ranked games!

LoL Account Safety & Security FAQs

You can change your password & email via the League of Legends website. A guide is included in your welcome/purchase email.

No, your main account will not be banned. There no connection at all between your smurf account and your main account.

Payment FAQs

Our Website allows you to display prices prices in Australian Dollars, Chinese Yuan, Euros, Pounds and American Dollars. It should detect your region and automatically adjust but if it hasn’t then you can change it using the drop down menu beneath the region selector.

No – PayPal will automatically convert the payment into your local currency or the currency of your bank account.

Unfortunately no, we do not accept PaySafeCard at the moment. If you are looking to buy with PaySafeCard please contact us and we will work out a solution.

Yes, we do. You can pay directly with a Visa / Mastercard / AMEX using PayPal without having a PayPal account!

If you choose to pay with eCheck with PayPal, it may take several days for the payment to get cleared by PayPal. After the payment is cleared and completed our automatic systems will send you your League of Legends account to your PayPal email. If you wish to receive your account instantly please use another method of payment.

Warranty FAQs

We are the ONLY website with our unique special warranty. It means that if your account gets banned due to “account sharing / account trading”, we will give a new LoL smurf account for free! Please make sure you read your welcome email carefully for details on how to activate your special warranty!

NO! If you do any of the things mentioned above and get banned, we will not provide a new account. Do NOT modify your League of Legends client!

If your account is banned through any fault of ours we’ll replace it absolutely free – This protects you from any mistakes or defects we make.

Our warranty will cover your League of Legends smurf account for the rest of it’s existence.

Still need help? Don’t worry! Our Live Customer Support is online 24/7! Talk to us now!